Shipping policy

Thank you for shopping with Ellora. We are committed to delivering your orders safely and efficiently across the United States.

Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times within the United States:

Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days

Delivery times may vary depending on location, weather conditions, carrier delays, or high order volumes.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping promotions may be available on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping and billing information. Ellora is not responsible for packages delayed, lost, or returned due to incorrect addresses provided during checkout.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue.